Our contact details
Name: Joanna Lingam
Phone Number: 07534 968 474
E-mail: joanna@floreo.uk
Information we hold
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To provide you with updates and newsletters on our products and services.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting joanna@floreo.uk
(b) We have a contractual obligation.
(f) We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to contact you from time to with with updates or information about our products or services.
How we store your information
Your information is securely stored within our digital database.
We keep all contact details for 2 years. We will then dispose your information by deleting them from our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at joanna@floreo.uk if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113